Absa Bank Uganda has introduced the country’s first innovative cardless withdraw function on its Automated Teller Machines (ATMs).
Absa Bank Uganda has introduced the country’s first innovative cardless withdraw function on its Automated Teller Machines (ATMs).
The innovation allows customers to use a QR Code generated from the Absa banking application on any smartphone device to withdraw cash at any of their ATMs countrywide.
ADVERTISEMENT
“Digital payments are evolving at a fast pace, particularly during this COVID-19 era where public health is a primary concern. Absa is responding to the needs of customers who are looking for convenience and security as well as solutions that enable them to conduct their banking with as minimal physical interaction as possible. We are, therefore, proud to bring yet another innovation that responds to these needs,” said Musa Jallow, Absa Bank Uganda’s Retail Director.
He noted that the bank’s strategic ambition is to become a fit-for-purpose, digital first business, adding that Absa has made significant investments in digital innovation and infrastructure during the past few years and continues to promise further innovation as a critical component to the development of its ecosystem.
“This new cardless solution, which is in line with our ongoing delivery of next-generation solutions for our customers, ensures minimal contact is made with the ATM screen and keypads. It also protects customers and minimizes the risk of cards being compromised at tampered ATMs,” Jallow added.
Sign up for free AllAfrica Newsletters
Get the latest in African news delivered straight to your inbox
Success!
Almost finished…
We need to confirm your email address.
To complete the process, please follow the instructions in the email we just sent you.
Error!
There was a problem processing your submission. Please try again later.
According to the bank officials, the cardless ATMs allow users to access their cash without a physical debit card and all a user needs to do is log in to the Absa banking application on their smartphone.
While in the app, the customer selects the ATM QR cash icon, then scans the QR Code on the ATM.
Once the scan is done, the customer’s phone will present …….